- Where is the store based?
NYC (United States)
- Do you ship internationally?
Yes, with the exception of UK and Australia!
I am currently not shipping to the UK due to their new regulations and tax policies (VAT laws) and Australia is currently not accepting mail from the US. :(
I'm sorry to anyone who may have been interested!
- When will my order be sent out?
JEWELRY: All orders that include jewelry products will be shipped out within 7-10 business days since they are all made to order.
PRINTS/STICKERS: Orders that only include prints/stickers will be shipped out within 1-3 business days (even if your shipping option states 7-10 business days)!
You should be receiving an email when your order is shipped out with the tracking number!
*Orders that only include stickers & postcards do not offer tracking. All other items will come with tracking.*
- When will my order arrive?
Domestic orders should arrive 3-5 business days after receiving your shipping notification email.
International orders may take between 2-10 weeks. Tracking number for international orders can only tell us the status of the package while it is still in the US. Once it leaves the US, I nor do the USPS have knowledge of where it may be.
- Can I change my shipping address after I placed an order?
Please contact me as soon as possible using the contact form on this site or email [email protected]. If I have already shipped it out, I will not be able to change the address.
- Tracking number says my package was delivered, but I never received it!
This shop is not responsible for any package(s) that may have been lost in transit. Please contact your local post office.
- What if something is wrong with my order? (Return, Refunds, & Exchanges)
Items are only eligible for refunds if they were delivered damaged. Please contact me using the contact form on this site or email me at [email protected].
(The return policy lasts 30 days. If 30 days have passed since the day the item(s) have been shipped out, I can't offer a return, refund, or exchange.)